US Shipping: In stock items will be shipped in 1-2 business days from Saint Paul, Minnesota. All items are shipped via UPS Ground within the continental US, unless otherwise requested. Shipping to Alaska, Hawaii, and APO/FPO addresses is accomplished via USPS Priority Mail. Simply choose the "UPS Ground" option and we will charge you based on the Priority Mail rate.
Shipments must be sent to a physical US address, as UPS does not permit shipments to P.O. boxes. Any address clarifications can be added to the comments section at checkout.
Canada Shipping: Canadian customers are responsible for customs and/or additional fees, such as duty or brokerage fees, applied at the time of delivery. We do not take responsibility for additional fees associated with international shipping.
Returns: We allow returns on any urn purchased for up to 90 days, no questions asked, and we will refund you all charges except those for engraving and shipping. We respectfully ask that returned products are packaged well to prevent additional shipping damages. Shipping damages to a product may effect the amount refunded for returns.